Returns and Refunds Policy

We hate to see you go… really, we do. We put our heart (and a whole lot of elbow grease) into making Loose Juice® Rust Penetrating Oil your go-to sidekick in the eternal battle against seized bolts and crusty rust. But hey, sometimes things just don’t work out.

If that’s the case, here’s how we make good on it:

30-Day Money Back Guarantee!

You’ve got 30 days from the date you received your order to decide whether Loose Juice deserves a permanent spot in your garage or toolbox. If not, send it back our way and we’ll refund you in full—no hard feelings (okay, maybe a little heartbreak, but we’ll recover).

Shipping Costs (The First 10 Days Are On Us)

If you decide to return your order within the first 10 days, we’ll cover the cost of shipping it back. After that, you’re still welcome to return it within the 30-day window—you’ll just need to cover the return shipping yourself. Think of it like the honeymoon period: sweet and carefree at first, then reality (and postage) kicks in.

How to Start a Return

1. Reach out to us with your order details at mike@LooseJuice.com
    
2. We’ll send you instructions (and a prepaid label if you’re within the first 10 days)
    
3. Once we receive the product back in good condition, we’ll process your refund

We built Loose Juice® to save you time, sweat, and busted knuckles. If it didn’t do that, we’re truly bummed—but we’d love the chance to make it right. Contact us (mike@LooseJuice.com). We'd love to hear any feed back on our product. After all, it's made by the users for the users, so we want to be using the best, too!